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CUSTOMER SERVICE – 919.962.4357 (HELP) / OPTION 5 

OPERATOR SERVICES – 919.962.2211 

PAGING SERVICES – 919.962.2211 / OPTION 6.

REQUEST SERVICE (onyen and CFS account are required)

https://go.unc.edu/requestservice

  • When accessing online help, an onyen is required for login.
  • Telecommunications is an auxiliary service and charges are applied, one-time and recurring.
    • It is recommended to review and understand rates (https://go.unc.edu/rates/) before submitting a service request.
    • A university chartfieldstring account (CFS account) is required to submit a telecommunications service request.