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You can forward your desk phone remotely by logging in to the Clearspan Portal by following the steps below.

  1. Go to the Clearspan Portal and log in with the user name and password you received in the email with the subject “SAVE THIS EMAIL Until Your New Phone Service Is Installed.”
  2. On the menu on the left, click the Incoming Calls link.
    screenshot showing "Incoming Calls" on left menu
  3. On the Incoming Calls screen, click the Call Forwarding Always link.
    screenshot showing the location of the Call Forwarding link in the menu
  4. Enter the number you want to forward the calls to and click the OK button.
    screenshot of where you enter the number to call forward