TELECOMMUNICATIONS

» PLANS, DESIGNS, IMPLEMENTS AND SUPPORTS all of the services listed below.

» Submit a telecommunications service request (onyen and CFS account is required).

• the University’s phone system.
  • telephony desktop and mobile applications
    • Mobile service plans are not centrally supported by Telecommunications.
    • See the Mobile Device Stipend Policy for pertinent information.
  • call center solutions
  • voicemail
    • voicemail to email
    • voicemail phone tree (phone menu /automated attendant)
  • hunt groups
  • emergency call routing (911)
• pager services.
• virtual faxing.
• network connectivity for remote (distant) locations.
• emergency phone support
• other emerging solutions intended to centrally support the customers of UNC.

» PROVIDES CONSULTATION AND SOLUTIONS.

» PROVIDES OPERATOR SERVICES.