Downloading, Installing, and Using UC-One Connect (For Mobile Use)

This new phone service application enables the use of your cell phone to make and receive calls, and view your voicemail for your UNC phone number. This is a valuable application for users that are mobile and are not able to easily make or receive calls at their desk phone or Desktop (PC/Mac) Communicator application. This is an optional service and will need to be requested through Voice Services.

It is important to note that there are two versions of this application; one to be used on iPhone and another for Android phones.

For mobile calling on iPhone and apple devices, install the UC-One Connect Evaluation application from the Apple App Store.

For mobile calling on Android devices, install UC-One Connect By Broadsoft from the Play Store.

Before downloading the UC-One Connect Evaluation or UC-One Connect By Broadsoft applications, it is strongly recommended to update the default password which is provided in the welcome email that was sent a few weeks before your phone line was upgraded. If you need to change the default password, or if you have forgotten your password, please follow instructions to reset it here. If you do not have this information or cannot reset your password, please submit a ticket that includes your phone number to Voice Services.

Install and Sign Into UC-One Connect Evaluation (iPhone) or UC-One Connect By Broadsoft (Android)

1. 1. Search for the specific application on your mobile device in the App Store if you have an Apple or Play Store if you have an Android.
           
   2. Download the app.
   3. Open the app and accept the Terms and Conditions.
   4. In the Server Address box, enter https://pub2-xs.hvs.att.com and click Continue.
      
      **Note: For Android devices using UC-One Connect by Broadsoft, you will need to enter “com.broadsoft.xsi-actions” in the “XSI Actions Path” field**

1. On the Sign In screen, enter your user name (919xxxxxxx@ad.unc.edu) and password that you have created.
2. On the permission prompts, click Allow to have the full functionality of the application.
3. Review the E911 Disclosure and click Accept.
4. Enter your mobile number to enable Using UC-One Connect calling and click Continue.
5. Select whether you would like to receive business calls if you’re not logged in to the app by entering your mobile number and then selecting Not Now or Yes.

Tutorial: Installing UC-One Connect Evaluation (iPhone)

Click the button below to watch the video tutorial for installing and signing into UC-One Connect Evaluation.